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Technical Changes: Analysis and CADWorx Products Group software perform computations to address the requirements of Government and Society Codes. These Codes change frequently, at least once a year. Utilizing the latest versions of our software programs ensures that your calculations comply with the recent changes and additions made to the Codes.
Environment Changes: The User’s operating environment is constantly changing - faster, more powerful computers are always available. Operating systems change every twelve to eighteen months. Corporations are regularly changing and upgrading network systems. These constant changes mean that application software must also adjust to this shifting environment. Utilizing the latest versions of our software programs ensures that the software will continue to run in your environment, trouble free.
Corrections: Many people are surprised that commercial software contains errors, otherwise known as bugs. It is a known fact that all software contains errors, no matter how well tested. Software vendors who refuse to acknowledge errors are being less than honest. It is Analysis and CADWorx Products Group policy to correct software errors as soon as possible and make them available to users via the Internet. Utilizing the latest versions of our software programs ensures that all reported errors from previous versions are corrected, and that any newly discovered errors can be patched from the Internet. (Builds only apply to the latest version of the software, out-of-date versions cannot be corrected.)
Capabilities: In addition to technical changes, Analysis and CADWorx group constantly makes changes to the software to provide more capabilities. These changes include such items as file managers, internal accounting, configuration options, interfaces to other software packages, etc. Many changes are the direct result of User suggestions. Utilizing the latest versions of our software programs provides the latest capabilities.
Support: Analysis and CADWorx Products group offers close to instantaneous telephone support. There are no automated voice mail boxes or answering machines. Support is also available via e-mail. Utilizing the latest versions of our software programs ensures that your support issues can be addressed in an efficient manner.
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